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eShiniHypermarket E-Commerce App
The official mobile app for Shini Markets - the largest hypermarket chain in Palestine with 11 branches since 1965
Key Highlights
- 25% increase in retention & orders
- Largest hypermarket chain in Palestine
- 11 branches nationwide
- Full grocery e-commerce flow
Case Study
The Problem
The existing app had UX inconsistencies and bugs that were hurting user retention and order completion - failing to reflect the quality and scale of the Shini Markets brand.
The Solution
Contributed to improving the app design for better usability and visual consistency, and fixed critical bugs affecting the shopping and checkout experience.
The Outcome
25% increase in user retention and orders following the design improvements and bug fixes. App is live on the App Store.
My Contribution
Part of the development team - responsible for UI/UX enhancements and bug fixing across the app.